Dell doesn't have access to license lists or to how many machines are reporting that particular serial or license at the one time. If you are having licensing errors or have questions about it, again Microsoft will be the only people who can check and go over this with you.

If it is a particular installation error code, Microsoft are the people who will have the best idea of what it means and how to resolve it.

Dell can't supply new product Id's for ones that have been lost and we don't have the access or authority to authenticate your office install.

If it's a authentication issue, Microsoft are the only people who can check and affect this.

There are also some notes and hints about known issues and there are some suggestions about how best to go about the install itself.Īs always if you have any problems at the end of this guide you can contact your local technical support or our Twitter team for further help, but in this case I would recommend you contact your local Microsoft helpline instead.

Buy a Microsoft Office 365 subscription.

Please change the country at the top right hand side of the screen to match where your are. You can purchase Office 365 if it didn't come with your system. Office 365 is the latest office business suite and is designed as new subscription service integrating online content. How to locate the install media and how to use it once you have it. It lists the system requirements to run the program. This is a step by step guide taking you through installing Microsoft Office 365 on your system.

Installing Microsoft Office 365 on your Dell PC (pre Dec 2016 systems) (This excludes systems sold in Japan and systems sold with a Windows 10 downgrade to Windows 7. Systems sold after this date are Digitial Delivery systems with the software loaded onto your system ready for activation via the instructions our article How to Find and Activate Microsoft Office 2016 or 365 on your new Dell system. NOTE: Beginning December 16, 2016, if you purchased your Microsoft Office product with your Dell system, we will no longer ship an Office product key card to activate your product.

Office 365 taking hours to install